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2.9

I live about one mile from the Ryan's in Pace, FL. Over the past 19 years I have tried the breakfast buffet maybe once a year.

I had rather drive the additional 13 miles to the Golden Coral in Pensacola. The Golden Coral is tremendous. But back to Ryan's. Every single time I had breakfast in the past 19 years I would go over to the bacon bucket just to find a full pan of bacon so over cooked it was so brittle, if I dropped a piece on the floor it would have crumbled in to a hundred pieces.

So when I went in this past Saturday 6/10/2017, it was the same story. I first mentioned it to my waitress. She was very apologetic and asked me if I wanted to see the shift manager, I said sure (1st time in 19 years). When I showed the shift manager the cooked to death bacon her first response was well we have customers that complain when it isn't enough.

In which I said, "that's a BS answer" and explained to her how easy of a fix the problem would be if the bacon was cooked maybe 7 or 8 minutes less time. Then I got the 'ol corporation has us cook it a certain amount of time. At that point I told her that the bacon at Golden Coral was perfect every time for all the years that I had ate there.....no response from her so I informed her that since she wasn't able to fix such a simple problem that I would be speaking to the General Manager Cheryl or it might be Sheryl. I went over and gave my waitress one of my business cards and ask her to give it to the GM and please give me a call.....I am still waiting!

I tried to find an email address to send this same message but couldn't find one. Maybe this will find its way to someone at corporate with some sense!

This is just too easy to fix! I'm the one in the middle!

Reason of review: Bad quality.

Monetary Loss: $14.

Preferred solution: Train the managers how to show common sense, be willing to listen and just cook the bacon 7 or 8 minutes less time. If Golden Corall can get it right maybe after 19 years Ryan can as well. By the way the rest of the Buffet isn't bad..

Ryans Buffet Pros: Fried eggs bisquits gravy pancakes fr toast ham.

Ryans Buffet Cons: Bacon.

Location: 4955 US-90, Pace, FL 32571, USA

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Guest

Maybe lay off the bacon, chief

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