Tack found inside mashed potatoes after new batch just being sat in place from staff(I was the unfortunate customer to take 1st scoop). noticed tip of object shining after placed on plate(was not visible until scooped onto plate)...thought it was a contact that accidently dropped inside but while standing at buffet I took it out & pulled out a push tack...took plate immediately to 1st employee I saw, which happened to be the cashier...I asked to speak to the manager immediately please...she said ok then asked why..I simply showed her the large tack on my plate & she went quickly to the manager (Melissa). I took the plate back to my table to sit with my Mother & 1 year old Daughter....our kind waitress came back to our table and asked if everything was alright because she noticed me taking photos of my plate with my camera phone...I said "we have a problem,"she was shocked also and stated to me & my mother "there's no way that wasn't purposely placed in it because there is no board or anything close to the food for it to accidently drop in." shortly after Manager Melissa came out from her office asking how she may help me...I showed the plate once again & stated "this is a BIG problem." We were given a full refund of our 2 meals & asked if there was anything else she may do for us....I told her "not right now we just want to leave (we were still hungry)." My Dtr developed diarrhea for 2wks leaving her w/scars!
More Review Details
- Product or service
- Mashed Potatoes
- Review category
- Fast Food
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