Houston, Texas
Not resolved
Customer service

2/24/2016 @ 16:25PM.I paid $44.41 Me and two friends were not pleased at all with Ryans in Ruston L.A.

.1st the fish was cold, hard, greasy, ripped and broken up. Rolls was hard as a brick and cold. Okra was cold and hard. Shrimps was cold and hard.

Why serve what u wont eat just to make money!!!!! 2nd I decided to address th problems. I asked for th person tha cooked th fish and his response with a smile (I DIDN'T FEEL LIKE LETTING TH GREASE DRAIN) . So I asked "Did u beat th *** out of it wen i decided not t let it drain?) He thought it was funny.

I told him this was not right nor fair to th customers tha paid for this buffet . I personal told another one of Ryans workers tha u all r waisting food cuz it is horrible. The work Bebe apologized and said he would fix it and he did. He came to the table with fresh hot fish and the waiter with hot rolls.

They did correct the error but i will never eat ryans again. Mr. Bill was always on point . Food used to be hot, fresh and delicious but NOT ANYMORE.

Ryans needs to shut down cuz when management dont care then workers dont either. The waiter and the guy Bebe tha correct th error thanks. We sat in Ryans for 3 hours and the only thing tha was hot was th chicken on th bar cuz the guy kept bringing it out fresh. Ryans team u have to get and do better but 1st it startes with management.

Stop playing and waisting cuz its costing th company not th customer. Why i sa tha WELL look at how yo business has dropped and is still dropping.

All things r fixable promise.Good luck!!!!!!!

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Ryans Buffet and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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